When it comes to sending flowers across the UK, Prestige Flowers has become one of the go-to online florists for thousands of customers.

From beautiful bouquets to luxury hampers and same-day delivery, the brand promises both quality and convenience. But does it live up to the hype?

In this in-depth Prestige Flowers review, we explore every aspect of the service — from product quality and delivery options to pricing, customer support, and refund policies — to help you decide if this florist deserves your trust (and your money).

What is Prestige Flowers?

Prestige Flowers is a UK-based online florist that offers fresh flower delivery across the UK and internationally. Founded in 2011, the brand quickly built a reputation for providing high-quality blooms with next-day and same-day delivery.

It also offers gift hampers, chocolates, wine, and add-ons like teddy bears and vases, making it a popular choice for birthdays, anniversaries, Mother’s Day, Valentine’s Day, and sympathy occasions.

With a user-friendly website and an extensive range of floral arrangements, Prestige Flowers has positioned itself as a convenient and reliable gifting solution. Whether you’re sending a heartfelt gesture to a loved one or marking a corporate milestone, the brand combines elegance, variety, and efficient delivery to ensure every bouquet leaves a lasting impression.

Their in-house florists carefully hand-tie each bouquet, and the brand frequently launches seasonal collections, offering themed arrangements for Christmas, Easter, and other holidays.

Their growing customer base and numerous positive reviews reflect their commitment to customer satisfaction, making them a trusted name in the online flower delivery industry.

Flower Selection and Categories

Prestige Flowers offers a wide variety of floral arrangements and gift sets. The collections are curated based on occasions, flower types, and design preferences. Here’s a breakdown:

• Occasions: Birthday, Anniversary, Sympathy, Get Well Soon, Congratulations, Thank You, New Baby, Funeral
• Flower Types: Roses, Lilies, Orchids, Tulips, Carnations, Sunflowers
• Premium Collections: Luxury Flowers, Haute Florist, Letterbox Flowers, British Grown Flowers
• Subscriptions: Flower subscriptions available on a weekly or monthly basis

Each bouquet is hand-tied and professionally arranged. Customers can choose from standard, medium, or large sizes, allowing for flexibility based on budget or preference.

Quality of Flowers

Prestige Flowers places a strong emphasis on freshness and quality. The flowers are sourced from top growers, and arrangements are prepared in their own UK-based florist studio before being shipped.

• Freshness Guarantee: Flowers come with a 7-day freshness guarantee.
• Presentation: Bouquets are well-packaged and usually arrive in bud form, ensuring a longer lifespan once they bloom.
• Scent: The bouquets often include fragrant stems like lilies or roses, which adds a luxurious touch to the unboxing experience.

Based on customer reviews and independent tests, the flower quality generally meets or exceeds expectations, especially in their Luxury and Haute Florist ranges.

Delivery Options

One of Prestige Flowers’ strongest selling points is its delivery network.

Delivery Types:

Type	Availability	Timeframe
Next-Day Delivery	7 days/week (Order by 10pm)	Delivered next day
Same-Day Delivery	Limited postcodes	If ordered by 3pm
International	Selected countries	Varies per location

• Weekend Deliveries: Available for both Saturday and Sunday
• Letterbox Flowers: Designed to fit through the letterbox, making it ideal when recipients are not at home

The courier partners are generally reliable, with DPD and Royal Mail used for most deliveries. You’ll get tracking information and estimated delivery windows with premium options.

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Pricing and Value for Money

Prestige Flowers caters to a wide range of budgets. You can find bouquets starting at just £19.99, while premium arrangements can go up to £60 or more.

Prestige Flowers Pricing Table

Product Type	Starting Price	Description
Standard Bouquets	£19.99	Basic bouquets with 5–8 stems
Medium Bouquets	£29.99	Larger size with additional stems and foliage
Luxury Bouquets	£39.99+	Part of the Haute Florist range with premium flowers
Letterbox Flowers	£23.99	Convenient delivery option that fits through the letterbox
Hampers & Gift Sets	£34.99+	Includes wine, chocolates, and more
Flower Subscriptions	£24.00/month	Monthly delivery with flexible plans

Add-ons:

• Chocolate: +£5.99
• Teddy Bear: +£6.99
• Vase: +£9.99
• Greeting Card: +£2.99

While Prestige Flowers is not the cheapest florist online, the value comes from reliable delivery, quality presentation, and extensive customization options. You can tailor your gift with a personal message and thoughtful extras.

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Flower Subscription Plan

The Prestige Flowers subscription is perfect for flower lovers or regular gifters. You can choose from weekly, fortnightly, or monthly plans. Each delivery includes a handpicked seasonal bouquet.

• Cost: Starts from £24.00/month
• Customisation: Limited, but you receive a different selection each time
• Pause or Cancel: Easy to manage from your account dashboard

Subscribers also receive occasional extras like chocolates or upgrades during holidays.

Gifting Experience

Prestige Flowers elevates the gifting experience in several ways:

• Personalized Message: You can add a custom note to every bouquet.
• Add-ons: Chocolates, teddy bears, vases, wine, and gift cards are available.
• Luxury Packaging: Bouquets come in elegant boxes, wrapped in tissue paper and ribbon, making them feel premium.

These touches make Prestige Flowers a solid option for special occasions.

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Refunds and Guarantee Polic

Customer satisfaction is a priority for Prestige Flowers. They offer a 100% satisfaction guarantee.

Refund & Replacement Policy:

• If your flowers arrive damaged or not as described, they will either:
  • Replace the bouquet at no cost
  • Offer a full or partial refund
• Claims should be made within 48 hours of delivery
• Photo evidence is generally required
• No refunds for minor delays due to weather or unforeseen courier issues

While most customers report positive experiences, it’s always best to reach out to support promptly if there’s an issue.

Customer Support and Service

Prestige Flowers has a dedicated customer service team, reachable via:

• Email: customer@prestigeflowers.co.uk
• Live Chat: Available on the website
• Phone Support: Limited hours, generally weekdays only

They also maintain a helpful FAQ section covering delivery timelines, order changes, and bouquet care tips.

Packaging and Unboxing

Packaging is another area where Prestige Flowers excels. Each bouquet arrives in a custom-designed box, with:

• Water hydration packs to keep stems moist
• Care instructions
• Optional extras arranged neatly inside

The box is sturdy enough to protect even delicate stems. Letterbox Flowers come in flatter packaging but retain the same elegant presentation.

Customer Reviews and Reputation

Prestige Flowers enjoys mostly positive reviews on platforms like Trustpilot and Feefo. Common praises include:

• Punctual delivery
• Beautiful arrangements
• Long-lasting flowers

Common Complaints:

• Occasional delivery delays during holidays
• Differences between product photos and real bouquets
• Add-on items sometimes missing (though quickly resolved)

Overall, the service has a strong reputation for reliability and quality.

Features Overview

Here’s a quick look at the top features offered by Prestige Flowers:

Feature	Description
Same-day & Next-day Delivery	Fast delivery across the UK, including weekends
Wide Selection of Bouquets	From roses to sunflowers to orchids, arranged for all occasions
Add-ons Available	Chocolate, wine, teddy bears, cards, and more
Subscription Options	Regular flower deliveries with seasonal varieties
Luxury and Haute Florist Range	Premium bouquets with exotic flowers and sophisticated presentation
Letterbox Flowers	Convenient delivery with no recipient needed at home
Freshness Guarantee	7-day freshness on all bouquets
Secure Packaging	Special hydration and wrapping to keep flowers in perfect condition
100% Satisfaction Guarantee	Refunds or replacements for quality issues
Customer Support	Email, live chat, and phone-based assistance

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Shipping and Delivery Explained

Prestige Flowers delivers across the UK and to selected international locations.

UK Delivery:

• Next-Day Delivery: Available 7 days a week, including Sundays
• Same-Day Delivery: Available in select areas if ordered by 3pm
• Letterbox Flowers: No need for the recipient to be at home
• Delivery Charges:
  • Standard: £5.99
  • Premium (Tracked or Weekend): £7.99–£9.99

International Delivery:

Prestige Flowers ships to countries like the USA, Australia, Canada, and Europe, though delivery dates and fees vary.

Bouquet Care Tips

Every order includes a flower care guide, but here are some general tips:

1. Trim the Stems: Cut 1–2cm off each stem at a 45° angle
2. Use Fresh Water: Change the water every two days
3. Add Flower Food: Comes included with most bouquets
4. Keep Away from Sunlight: Helps extend freshness

Following these steps can keep your bouquet blooming for up to 7 days or more.

Final Verdict: Is Prestige Flowers Worth It?

If you’re looking for a trusted, high-quality flower delivery service in the UK, Prestige Flowers is definitely worth considering. Their arrangements are elegant, fresh, and suitable for every occasion. The delivery is fast, and the gift packaging makes a strong impression.

While it’s not the cheapest florist on the market, the overall quality and experience justify the price. Their premium options, gifting add-ons, and subscription service make them stand out.

Pros:

• Wide variety of bouquets and gifts
• Same-day and next-day delivery available
• Beautiful packaging and presentation
• Add-ons and personalization
• Reliable customer support

Cons:

• Some items are a bit pricey
• No real-time tracking on standard delivery
• Occasional delivery hiccups during peak times